Travel agent resources to keep you relevant 

At Bedsonline, it’s our ongoing mission to reshape the retail ecosystem when it comes to travel, to ensure that you as a travel agent remain as relevant as ever for the end customer.  

As traveller demands continue to evolve, as does the shape of the travel industry in line with global external factors, it’s important that you have access to the vital tools, platforms, and resources you need to stay ahead of the curve, agile in the face of changing customer needs, and able to offer enhanced experiences for today’s traveller. 

At Bedsonline, we help you to offer the travel opportunities your ideal clients are after, and to stay agile and competitive in the industry. How? By offering a unique selection of travel agent resources that combine the power of TravelTech, our industry expertise, and the know-how of our people. 

A Powerful Booking Platform For Travel Agents

Powered by an intelligent algorithm and real-time data, updated constantly from our vast data lake, our Bedsonline Booking Engine is an intuitive, powerful booking platform designed for travel agents. It combines tech, data, and an expansive portfolio of products to offer all you need to curate the most relevant travel recommendations for your clients in just a few clicks. 

Our Booking Engine has in-built features and functionalities specifically designed to streamline the way you work. Not only is it built with travel agents in mind, but it also packs a punch. Processing 4 billion searches and 80,000+ bookings a day, our booking platform is a powerhouse. 

Of course, numbers are great, but our booking engine’s primary goal is to boost your efficiency, supercharge your bookings, and ensure that you’re the go-to travel seller for your ideal audience. So our booking engine also provides quick access to our search and recommendation tool, Insights, as well as our suite of self-service tools to help you manage your bookings 100% online. Saving you time, and helping you earn more as a result. 

Enhance your clients’ trips with in-built cross-selling features, refine your searches quickly with filters to streamline your results, visualise your destination with the integrated Google Map view, and offer enticing travel recommendations by choosing from the very best exclusive rates, offers and availabilities for thousands of hotels in trending destinations worldwide. 

This leads us to our next point ...  

A Global Portfolio

You can choose from over 200,000 hotels in must-visit destinations in our Booking Engine! What’s more, there are thousands of experiences and activities, mobility services, and global transfer options, empowering you with the ability to offer comprehensive, end-to-end trips for your clients. 

Here’s a look at what our portfolio offers at a glance: 

• Over 200,000 hotels in trending destinations worldwide 
• 16,000+ experiences and activities to enhance your clients’ trips 
• Transfer routes with global coverage  
• 500+ car rentals to get your clients out and about 
• Travel products available in 170+ countries around the globe

Of course, the skills that you have as travel agents is often what truly makes the difference to customers, such as the bespoke services that you can provide and the in-depth knowledge of your market, destinations and travel products you have to offer.  

But what could be better than backing up your industry know-how with a global portfolio that speaks for itself? A more comprehensive portfolio of travel products means you can better cater to the evolving needs of your clients and stay relevant in the fast-moving travel industry. 

An Intelligent Travel Marketing and Recommendation Tool 

According to a recent study conducted by ASTA (American Society of Travel Agents) and Sandals Resorts, 44% of people say they’re more likely to use a travel agent to travel post-pandemic. 

Are you equipped to make the most of this demand? 

Insights, our powerful search and travel recommendation tool, is the answer you need to the question of: how do I capitalise on the increasing demand for personalised travel consultations?  

Powered by intelligent algorithms and data-driven technology, Insights is a search and marketing platform for travel agents with unbeatable personalised recommendations and customisable marketing materials available at the touch of a button. 

• Trend forecast with real-time data – Insights is influenced by real bookings, to closely match the current and upcoming preferences of your market. 
• AI that learns from you – the more you interact with Insights, the more accurate your recommendations! You can Save, Anchor or Discard recommendations to refine future opportunities. 
• Filter options to better cater for your customers’ needs - such as: international or domestic locations, destination theme, traveller type, regions, star ratings and more. 
• Create personalised marketing materials – showcase your customers’ perfect hotels using our Custom Flyer Tool, to create bespoke flyers in minutes. 
• Cross-sell to boost each booking - With the ‘Experiences’ tab, you’re able to review popular experiences in each destination you’re researching, ranked by the opportunity value for you. 

Explore Insights for yourself, here!  

Personalisation Options to Create Real Connection 

Offering tailored customer services is of utmost importance for today’s traveller. Personalisation is top of mind for many travel providers, with around 73% of customers expecting personalised services as standard – no matter the industry.  

So it’s useful that our tools and platforms are designed to ensure you can tailor your offers to your clients' individual needs and preferences in a number of ways. As well as creating personalised travel marketing materials, or deep-diving travel opportunities suited to your market using Insights, as mentioned above, you can also: 

• Create bespoke travel brochures on a client-by-client basis – use the customisation tool in our online Star Brochure to showcase inspiring destinations and hotels based on each clients’ specific needs, for maximum impact. 
• Participate in sales and campaigns designed to incentivise your clients – choose the promotions you want to participate in with complete flexibility, based on what will resonate best with your clients. 

A 100% Online Digital Travel Brochure 

As one of the most beneficial tools that we offer to travel agents the Star Brochure is critical for that all-important consultation stage, where travellers are the most open to influence.  

As a product the Star Brochure provides essential inspiration, instantaneous booking features to streamline your booking process, and a wide array of valuable destination and hotel information for travellers and travel agents alike, to assist in the curation of perfect trips on an individual basis.  

Here’s a quick overview of what our Star Brochure offers: 

• Sustainable design – being fully digital means this valuable travel brochure is available whenever you need it, encompasses a much wider selection of content, and is better for the planet too!  
• Even more interactive, inspiring content – the very best hotels in trending destinations worldwide, presented in an inspiring and exciting way. 
• Look-To-Book buttons – streamline your bookings by navigating directly from Star Brochure to our powerful Booking Engine. 
• Customisable brochures for individual clients – using our customisation tool means you can create 100% bespoke travel brochures tailored to each of your clients' unique preferences. 

Of course, it’s incredibly important to have a good portfolio of travel products – like you get exclusive access to with Bedsonline – but if you want customers to be motivated and excited to book with you, then you need to present destinations, hotels and travel products in a way that’s inspiring, hassle-free, attention-grabbing and most of all, personalised to their needs! (Not to mention, easy to book once they’ve said ‘yes’!) Find out more about the Star Brochure’s useful features with our quick overview article. 

Discover the Star Brochure here. 

In-built Cross-Selling Functionalities To Boost Your Bookings 

Did you know that cross-selling and upselling can be up to 20 times more effective than selling to a new customer? Because your traveller has already been convinced of your value, enough to purchase from you or enlist your services, they’re more likely to purchase other related products from you if these are presented. In fact, around 65% of many business’ revenue comes from existing customers – highlighting the importance of cross-selling and up-selling! 

For maximum impact, the best time to offer an enhanced experience is at the time of booking, when travellers are most open and receptive to inspiration and guidance. 

So, we’ve made it even easier to add related travel products and services to your bookings at the time of booking, using our in-built cross-selling functions in the Bedsonline Booking Engine! 

Simply click ‘+ Add Products’ from your cart – either when it's displayed on your booking dashboard or once you’ve clicked into the Shopping Cart itself – and this opens a useful pop-up window. From there, you can add experiences, activities, transfers and even car rental services!  

Regular Travel Agent Resources and Insights  

We cover everything from getting started as a business, discussions about the latest travel industry trends and developments, to getting the best out of Bedsonline on our Resources page.   

Make sure to check back for regular updates!  

Expert Teams to Support You and Your Business 

When you partner with Bedsonline, you gain immediate access to not only a suite of powerful travel agent resources that help you boost your bookings, but also a collective of 3,700+ industry professionals.

Not only have our sourcing experts carefully negotiated the most competitive rates and conditions for you, but you also receive support and guidance from dedicated account managers and our customer service teams. All of whom are on hand to offer you the assistance you need, whenever you need it. 

Whether your client needs in-destination support – accessible via our Help Desk or the ‘Support’ tab in our Booking Engine – or you need guidance on which opportunities resonate most with your market, our tools and teams are here to help!